From the Method team:
We have news — Method will be unavailable for a large portion of the weekend of August 22nd and 23rd as we change hosting providers to make Method faster for you.
One of your most requested improvements to Method has been its day-to-day performance. You need fast, reliable tools to run your business and we thank you for your patience, as Method’s speed and stability has not been meeting your requirements.
Behind the scenes the team has been working to move our hosting to a partner that has the infrastructure and capabilities better suited to the needs of our customers and partners. So, we’re moving Method to Amazon’s hosting services beginning late evening Friday, August 21st.
This means your Method account(s) will be unavailable as of 10pm EST/ 7pm PST on Friday August 21. Method could be unavailable for up to 48 hours, but it is our goal to have you back on Method much sooner.
If your company is highly active on weekends, we’ll do our very best to ensure you’re prepared and supported. Look out for more information and resources next week.
Frequently Asked Questions
What does this mean for me? You, your staff and customers won’t be able to use Method starting Friday evening, and probably throughout the weekend. All client portals, public pages and contact forms will also be affected.
What should I do to prepare?
- Notify all staff members of the upcoming outage. Method will be posting a notification on their login page starting next week.
- If your firm uses Method during the weekend, have a back-up plan for logging any data: i.e. paper forms, or spreadsheets.
- If you use client portals or public pages, consider posting a notification on the portal giving your customers a heads up that they won’t be able to log in next weekend.
- If you use a Method contact form that gets heavy usage, you may want to swap it out temporarily for a Google form next weekend.